FAQ

SHIPPING 

• Orders are processed and shipped in 1-5 business days.

• Once shipped, you will receive a shipping confirmation by email.

• International buyers are responsible for any duties and customs charges that may be incurred.

IN-STORE PICK UP

Want to pick up your order at California Donuts?
Avoid shipping costs and arrange in-store pick up at California Donuts (3540 W 3rd St, Los Angeles, CA 90020).
Email us at [email protected] to make arrangements. Request must be made and paid for at least 3 days prior to desired pick up date.

RETURNS/EXCHANGES

Returns
You may return your item within 30 days of ordering. It needs to be in unused condition and in original packaging. Customers are responsible for all shipping fees. Once it is returned to our facility and is found to be in new condition, we will then issue a refund! Email us at [email protected] to learn how to proceed. 

Exchanges
You may exchange your product within 30 days of ordering. It needs to be in unused condition and in original packaging. Once it is returned to our facility and is found to be in new condition, we will then replace your product. Email us at [email protected] to learn how to proceed.